Frequently Asked Questions

HOW DO I FIND OUT SIZING INFORMATION?

Please refer to the product description of a specific product for sizing information. If you are in doubt, please contact us for support.

PRODUCT IS OUT OF STOCK?

If we run out of a product, we will endeavor to re-stock as soon as possible. We apologise for any inconvenience caused.

WHAT HAPPENS WHEN I ‘PRE-ORDER’?

Some of our products will be available by Pre-Order. You can checkout these products as normal and as soon as the product becomes available, we will dispatch it to you as normal. Pre-Order items will state the estimated date of availability, so you know how long you can expect to wait for your order.

HOW MUCH DOES DELIVERY COST?

We offer FREE Delivery on orders over £35 within the UK. For more information on delivery costs and time, please visit our Delivery page.

HOW LONG DOES DELIVERY TAKE?

98.5% of orders arrive within 2 working days. For more information on delivery costs and time, please visit our Delivery page.

MY PRODUCT IS FAULTY, WHAT DO I DO NEXT?

Please get in touch with us BEFORE sending anything back. You must contact us prior to returning any items, otherwise your return will be rejected. For more information on delivery costs and time, please visit our Returns page.

DO YOU ACCEPT CARD PAYMENTS?

YES. All of our payments are processed via PayPal, providing you with a safe and secure method of payment. PayPal accept all major credit & debit cards, as well as the option of creating an account with them.